We are delighted to hear that you are enjoying your time in the studio! To maintain a safe and respectful environment for both teachers and students, we have established a few light guidelines. We appreciate your cooperation and are open to any feedback you may have.
Arrival: Please aim to arrive at least 5 minutes before class begins. We prepare the studio in advance, arriving at least 15 minutes early.
Timeliness: As a small business offering classes beyond our regular hours, there may be times when the reception is unmanned. If you arrive late, the front door will be closed, so please ensure you arrive on time. While we understand that life can be unpredictable, we can only hold the door open for 2-3 minutes after class starts.
Late Arrivals: For the respect and experience of all students, please be aware that anyone arriving more than 3 minutes late will not be permitted into the class. Unfortunately, no one will be allowed in after 10 minutes.
Noise Consideration: Our space is shared with other businesses, and we also provide holistic treatments. We kindly ask that you keep noise to a minimum to ensure everyone has a pleasant experience.
Quiet Time: If you arrive early, you may see others in the yoga room starting their practice. Please be respectful and keep noise outside the yoga room.
Mat Disinfection: We ask that you disinfect your mat after class using the spray bottles provided. You are also welcome to bring your own mat.
Health Concerns: If you are feeling unwell, please let us know, and we will gladly assist you with rescheduling.
Class Transfers: If you wish to transfer your booking to another class, please do so through your account or contact us at least 6 hours before class. Late transfers will result in forfeiting your class credit.
No-Shows: Unfortunately, as stated in our terms and conditions, no-shows will lose their credit and cannot transfer to another class. We appreciate your understanding as our class capacity is limited.
Individual Use: Please remember that all packages and subscriptions are intended for individual use.
Health Information: If you have any health concerns, such as pregnancy, surgeries, or injuries, please inform your teacher so we can provide appropriate modifications.
If you have any questions, feel free to reach out at vassia@koukoulee.com, and we will respond as quickly as possible.
